1. The device status cannot be synchronized with the status displayed on the app
2. After the device is connected to the Internet, it can be controlled in the same place, but it can't be controlled remotely if the mobile phone changes to another address or other network
3. App can't control the device remotely, and it doesn't take effect after control
4. How do devices connect to the Internet
5. What's the matter with the device disappearing automatically?
6. Why does the equipment in the home turn on and off or flicker?
7. Why is the device not connected to the Internet?
8. what if the device is offline?
9. The color / brightness / color temperature control function of the device is abnormal?
10. The socket can't be opened, and the indicator doesn't flash?
11. Equipment color/brightness/color temperature control function is abnormal?
12. Why can the device only create five timing?
13. Why does the device turn on automatically?
14. Video call freezes?
15. What should I do if the call fails?
16. During the call, it was suddenly disconnected. / It was disconnected after five minutes?
17. How to adjust the color of the device?
18. Why are the data of WiFi temperature and humidity sensors different between devices?
19. I modified the settings of the WiFi temperature and humidity sensor, but it didn't take effect immediately?
20. Why can't I find the WiFi temperature and humidity sensor in Smartthings and Alice?