"App is out of control suddenly, maybe because of the network or the device is offline.
1. Please confirm whether the equipment is powered on;
2. It is recommended that you keep the app open for about 3 minutes to see if the device is still in normal online state;
3. If you are still online, please put your mobile phone next to the device, then connect to the same Wi Fi as the device, and try to open the web page to see if it is smooth to judge the network condition.
4. If the device is online and the network is good, but it still can't be controlled, please enter the control page of the device and click "..." in the upper right corner Button to enter more pages, click "feedback" to input your problems, and provide your router model, we will serve you wholeheartedly."