After the device is connected to the Internet, it can be controlled in the same place, but it can't be controlled remotely if the mobile phone changes to another address or other network

 "If the device encounters such a situation, it is possible that the device and the mobile phone are connected to the same LAN, but they are not connected to the network.

1. Please put your mobile phone next to the device, and then connect to the same Wi Fi as the device. Try to open the web page to see if it can be opened, so as to judge whether Wi Fi can connect to the network;

2. If the network cannot be accessed, it is recommended to restart the router;

3. If there is no problem with the network, please clear the app task and re open the app. If there are still problems, please click "problem feedback" to input your router model and device information, and we will serve you wholeheartedly. "