Why is the device not connected to the Internet?


"1. Make sure the device is powered on and powered on.

2. Ensure that the equipment is in the state of waiting for distribution network.

3. Make sure the device, mobile phone and router are close to each other.

4. Ensure that the network where the device is located is smooth and stable. Troubleshooting method: put the mobile phone or iPad on the same network and put it next to the device, and try to open the web page.

5. Make sure you input the correct Wi Fi password.

6. Make sure to use the 2.4G Wi Fi band to add devices. Wi Fi needs to turn on broadcasting and cannot be set as hidden.

7. Make sure that the encryption mode of the router is wpa2-psk, the authentication type is AES, or both are set to automatic, and the wireless mode cannot be 11n only.

8. If the number of router access devices reaches the upper limit, you can try to turn off the Wi Fi function of a device and reconfigure the free channel.

9. If the router turns on wireless MAC address filtering, try to move the device out of the router's MAC filtering list to ensure that the router does not prohibit the device from networking. "