"There are several possible reasons for the self switch of the equipment:
1. Check whether the device in the app has set timing, scene or automation;
2. Check whether the device is shared with others, which may be caused by others' operation;
3. Whether the power has been cut off in the home, some devices will automatically turn on or off after the power is completely cut off and turned on again;
4. If not, please restore the device to factory settings in app. In this way, the device will be removed from the device list of app and all the information related to the device will be deleted. At this time, you can re distribute the network to the device.
5. There is something wrong with the firmware of the device. Please contact and provide the device ID to our customer service staff. We will push the latest firmware for you and upgrade it.
6. The power supply voltage of the device is unstable, which causes the networking module of the device to restart frequently. Please check whether the power supply of the device is normal.
7. If all the above situations are ruled out, the device still turns on / off by itself, it should be that there is something wrong with the hardware of the device. Please contact the after-sales Party of the device for after-sales service. "