My network environment is very good, but when I use app to control the device, the response delay of the device is always very high?


"Please check according to the following conditions:

1. Please confirm that the network environment signal of the device is strong and stable.

2. The area where you live now is not consistent with the area you chose when registering your app account, which leads to the fact that the cloud server you access when you control the device is far away from where you live, resulting in high delay;

3. Our cloud server is not able to cover the area where you live, resulting in a high delay between the cloud server you need to access and your device. "